Get up to € 600 back for flight delays

Handling over 9 million passengers annually, the airport ranks among the busiest airports in the country.  Given this high volume, flight delays are common at the airport. The small airport struggle to handle the large amount of travelers. Long delays or even cancellations are very common. Make sure to claim compensation for flight that have been delayed over 3 hours.

Current delays

To minimize the impact of potential delays, passengers are advised to stay informed by regularly checking flight statuses through official channels or flight tracking services. Additionally, arriving at the airport well in advance of departure times can help alleviate stress associated with unexpected schedule changes.

Book your flight tickets in advance. Price go up quickly in most cases, Herkalion is a very popular destination.

Which Airlines Fly to Heraklion?

  • From the UK: British Airways, Jet2, Ryanair, EasyJet
  • From Germany: Lufthansa, Eurowings, Condor, Ryanair

  • From France: Air France, Transavia

  • From Italy: Volotea, Ryanair

  • From Greece: Aegean Airlines, Sky Express, Blue Bird

If there are no direct flights from your city, you can fly via Athens (ATH), which has frequent domestic flights to Heraklion operated by Aegean Airlines and Sky Express. Other common layover cities include Frankfurt, London, Paris, and Rome.

Flight delays are an inevitable part of air travel, affecting airports around the world, and Heraklion International Airport in Crete is no exception. As the primary gateway to Greece’s largest island and one of the busiest airports in the country, Heraklion Airport, officially named Nikos Kazantzakis Airport, handles millions of passengers annually. The influx of travelers, especially during the peak summer months, combined with various operational, technical, and environmental factors, can lead to delays that affect both arrivals and departures.

Heraklion Airport serves as a critical hub for tourism in Crete, particularly during the tourist season between April and October. The volume of traffic surges dramatically during these months, with visitors arriving from all over Europe and beyond. This seasonal increase can place significant pressure on airport infrastructure, air traffic control, and airline operations. When aircraft are arriving and departing in rapid succession, even a small delay can have a cascading effect on other flights. Ground handling, baggage processing, and refueling operations are often operating at full capacity during peak times, meaning that any disruption in the chain can result in delays across the board.

Weather is another key factor contributing to flight delays at Heraklion Airport. Crete’s Mediterranean climate is typically mild, but strong winds, especially during the Meltemi wind season in summer, can pose challenges for flight operations. High winds can affect the ability of aircraft to land or take off safely, leading to delays or even diversions to other airports. While weather-related delays are less frequent compared to northern European airports, they can still be a significant cause of disruptions, particularly during sudden weather changes.

In addition to seasonal congestion and weather issues, Heraklion Airport’s infrastructure has faced criticism for being insufficient to handle the growing number of passengers comfortably. The terminal building is relatively small, and during the height of the tourist season, the facility can become overcrowded. Limited gate availability and parking spots for aircraft can result in delays, as arriving planes may need to wait for a gate to become free, while departing flights may be held on the ground. Although recent efforts have been made to expand and modernize the facilities, including plans for a new airport in Kasteli to replace the current Heraklion Airport, the current infrastructure still faces challenges in accommodating peak demand efficiently.

Flight delays can occur for many reasons beyond the control of the airport itself. Airlines often delay flights due to technical checks, crew availability, or logistical issues such as late arrivals of connecting flights. When a plane arrives late from a previous destination, the next scheduled departure may be delayed as a result. These knock-on effects can be especially common during busy travel periods when aircraft are operating on tight schedules with minimal turnaround times.

Despite these challenges, Heraklion Airport maintains a relatively good record when it comes to punctuality. Data indicates that most flights depart and arrive close to their scheduled times, with only a small percentage experiencing significant delays. According to recent statistics, approximately nine percent of flights at Heraklion Airport are delayed by more than fifteen minutes, with the average delay being around eleven minutes. While delays are a part of travel, the majority of flights continue to operate without major disruption, and outright cancellations remain rare.

For travelers, flight delays can be inconvenient, leading to missed connections, extended waiting times, and altered plans. However, there are ways to manage and mitigate the stress associated with delays. Staying informed is one of the most effective strategies. Many airlines provide real-time updates via mobile apps or SMS, and passengers can also use third-party flight tracking services to monitor changes in departure or arrival times. Being aware of potential delays in advance allows travelers to adjust their plans accordingly, whether by arriving at the airport later or seeking alternative travel options.

European Union regulations provide certain protections for passengers facing delays. Under EU Regulation 261/2004, travelers departing from any EU airport, including Heraklion, may be entitled to compensation if their flight is delayed by more than three hours due to reasons within the airline’s control, such as technical issues or overbooking. Compensation is not guaranteed for delays caused by extraordinary circumstances like severe weather or air traffic control strikes, but passengers still have the right to care, including meals, refreshments, and accommodation if necessary.

Delays at Heraklion Airport can also affect ground transportation plans, particularly for those relying on public buses or pre-booked transfers to reach their final destinations in Crete. Many shuttle services operate on fixed schedules, and a delayed arrival could mean missing a reserved transfer. It is advisable for visitors to check if their transfer provider offers flexibility or alternative options in case of delays. Similarly, those planning to rent a car upon arrival should inform the rental company if their flight is significantly delayed, to ensure the reservation remains valid.

Efforts are underway to improve the travel experience at Heraklion Airport and reduce the likelihood of delays in the future. One of the most ambitious projects is the construction of a new international airport in Kasteli, located about thirty kilometers southeast of Heraklion. This new facility is expected to handle more passengers and provide upgraded infrastructure, including more gates, larger terminals, and better runway capacity. The goal is to ease congestion and provide a more efficient travel experience, which in turn should help reduce delays caused by infrastructural limitations.

In the meantime, travelers passing through Heraklion Airport can take certain steps to enhance their experience and reduce the stress of potential delays. Arriving at the airport early, especially during the busy summer season, allows ample time for check-in and security procedures, which can also face bottlenecks during peak periods. Keeping essential items, such as travel documents, chargers, and snacks, readily available can make any waiting time more comfortable.

In conclusion, while flight delays are an occasional reality at Heraklion International Airport, they are generally manageable and often brief. Factors such as seasonal congestion, weather, and infrastructure all play a role in determining the punctuality of flights. Nonetheless, with proper planning, awareness of passenger rights, and proactive communication with airlines and service providers, travelers can navigate delays with minimal disruption. As Crete continues to grow as a tourist destination, improvements in airport infrastructure and services will likely further enhance reliability and the overall travel experience for all who visit the island.